Policy & Rules

There is a 24-hour cancellation policy along with a "no show" policy.

All PMU or Microneedling has a 48-hour cancellation policy.

Without sufficient notice, you will be required to pay the full appointment cost. Business hours are Monday to Thursday 9-6:30, Friday 9-4, and Saturday 11-4. Texting, emailing, or calling outside of working hours is not considered sufficient notice. I am not able to fill the space without proper notice of your cancellation.

E-transfer, cash and credit cards are accepted. Payment in full is to be completed BEFORE you leave. GST is included in all pricing.

There are no refunds on services or products. If you experience an issue with a service you received or a product you purchased, please contact us and we will discuss the issue with you.

Please find a spot to park on the street when you arrive.

Please arrive on time and ready! Tardiness will come off of your appointment time. Due to cleaning time, please wait in your vehicle if you arrive any more than 5 minutes before your appointment.

I will generally still be setting up/finishing with my previous client and thank you for your understanding of their time with me.

As friendly as my home is, it is not child friendly while I am working. I am working with sharp tools and book time accordingly for what goes into the service. Unfortunately I am not able to address children while I am concentrating on doing the best job for you. Please leave your children at home and arrive solo.

Cold and flu happens! Please rest up and get better before coming to your appointment.

Due to the current viral issues, I ask that you wash your hands as soon as you arrive (there is also hand sanitizer at the door). I will open and close all doors for you. I always wear a mask and if you supply your own, please feel free to wear it! Masks are available at a $1.00 if you don't have your own to wear.

I look forward to catching up and continuing to serve you.

Bebe xox